Terms of Service

Effective Date: June 4, 2025

Welcome to Glowerly.com ("we", "us", "our"). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. By using this site, you confirm that you meet this requirement.

2. Account Creation

To access certain features, you may be required to create an account. You agree to provide accurate, complete, and current information, and to maintain the security of your account.

3. Products & Orders

We sell physical products, including but not limited to retinal cream. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

4. Payments

We accept payments via the options provided at checkout, including major credit cards and PayPal through Shopify’s payment gateway. All prices are listed in USD and are subject to applicable taxes and shipping fees.

5. Shipping & Delivery

We will ship to the address provided at checkout. Please ensure your information is accurate. Shipping times are estimates and may vary due to carrier delays or other factors.

5.1 Shipping Delays Disclaimer

While we strive to deliver your order within the estimated timeframes, shipping delays may occur due to circumstances beyond our control, including but not limited to:

  • Carrier delays

  • Customs clearance processes

  • Natural disasters

  • Strikes or labor shortages

  • Global or regional crises (e.g., pandemics, political unrest)

We are not responsible for such delays, and they do not qualify as grounds for cancellation or compensation. We appreciate your understanding and patience in such situations.

6. Returns & Refunds

We offer a 30-day refund policy. If you are not satisfied with your purchase, contact us within 30 days of receiving your order. Items must be unused and in original packaging. Refunds are processed to the original payment method.

7. User-Generated Content

You may be able to leave reviews or other content. By doing so, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content.

8. Prohibited Activities

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Attempt to interfere with the website’s proper functioning

  • Reproduce, duplicate, or exploit any part of the site without our written permission

9. Personal Information

We collect your name, shipping address, and other information necessary to process orders. For details, please review our Privacy Policy.

10. Intellectual Property

All content on this website—including images, text, logos, and graphics—is the property of PuriFlow.shop or its licensors and may not be used without permission.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid us in the past 30 days.

12. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts located in Ontario.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.

14. Contact Us

For questions about these Terms, please contact us at info@glowerly.com.